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Privacy Policy

Who We Are

Our website address is: https://enchantedheartsllc.com.

Information We Collect

We collect various types of information in connection with the services we provide, including:

  • Personal Information: Name, email address, phone number, postal address, etc.
  • Usage Data: Information about how our services are accessed and used.
  • Cookies and Tracking Technologies: Information from cookies, web beacons, and similar tracking technologies.


How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our services.
  • Communicate with you about your account or transactions.
  • Send you updates, marketing communications, and promotional offers.
  • Provide customer support and respond to inquiries.
  • Ensure compliance with legal and regulatory requirements.

How We Share Your Information

We may share your information with:

  • Service Providers: Third-party vendors and service providers who perform services on our behalf.
  • Legal Compliance: To comply with legal obligations, respond to legal requests, or protect our rights.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.


Consumer Rights and Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of receiving marketing communications.
  • Object to or restrict the processing of your personal information.
  • Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at (463) 243-6520 or email info@enchantedheartsllc.com

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites.

Updates to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this privacy policy, please contact us at:

Enchanted Hearts Home Care LLC

Address: Enchanted Hearts Home Care, LLC

650 N. Girls School Rd Ste B20,

Indianapolis, IN 46214

Phone: (463) 243-6520

Email: info@enchantedheartsllc.com


SMS and Messaging Policy

As part of our service, we send automated text messages. Message and data rates may apply based on your mobile phone service plan.

Collection and Use of Information

We collect your contact information (name, email, phone number) to:

  • Send messages regarding our services.
  • Provide appointment booking links and reminders.
  • Send marketing communications.

Consent and Opt-Out

By providing your contact information, you consent to receive SMS messages from us. To stop receiving messages, text “STOP” at any time. To resume, text “START”. You can also unsubscribe from emails by clicking the “Unsubscribe” link in any email.

Message Frequency

Message frequency varies. Standard message and data rates apply. Contact your wireless provider for details about your text or data plan.

Support

For assistance with our messaging program, reply “HELP” or contact us at (463) 243-6520.

Liability

Carriers are not liable for delayed or undelivered messages.

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